Readers of the Fraud Blog know that I’ve spent a considerable amount of time talking and writing about the use of social media in investigations…. all types of investigations including those that take place in the insurance industry. I thought this was an interesting piece on the use of social media in the claims investigation process. A couple points stood out to me right away and that is that access to someone’s “inner circle” provides a whole list of potential witnesses that could be useful in the investigation (and at trial too!) and lastly, you get all the way to the bottom of the article to find a breakout box which starts with….”Know the Law Before You Snoop” – something I’ve been advocating for quite some time. Social Media – a great source of potential investigative information… however it’s an application filled minefield one has to navigate to get safely through it! Beware!