TERRIBLE SERVICE + AWESOME PRODUCT = BIZ FAILURE!

Poor service and support are product killers - Kryptonite to your sales team When it comes to service...so many companies are completely clueless. Ask them what business they’re in and they’ll say … [Read more...]

F’d Up

6 Areas Where Businesses Get Catawampus "When mismanagement results in brand damage and revenue loss - own it!" Blueprints for business - risk mitigation success are as varied as the types of … [Read more...]

Marketing Mayhem: Ready to Market – but Not Market Ready

Marketing Mayhem: Today, we're talking “market ready” products, or services, versus those that are “ready to market.” The difference may be subtle to some but there definitely is one. Is your … [Read more...]

5 Reasons Why Enterprise Risk Management Programs Tank!

Failing @ enterprise fraud risk management damages your brand Managing Global Risk: Trillion Dollar Annual Losses Present Unique Mitigation Challenges Managing Risk: One of the core … [Read more...]

The President’s Golf Game…and other deceptive behavior

The Flames of Fraud Burn Deeply Everyone knows that fraud is rampant in major verticals (E.g. Banking, Financial Services, Healthcare, Insurance, Telecom, Transportation, Utilities, etc.). However, … [Read more...]

Carnival’s Compliance Caper Court Conundrum

Sailing Sordid Slimy Seas: “Fun for All” – Except the Fish! So, in case you haven’t heard, Carnival Cruise Lines has a compliance caper conundrum, The "Fun for All - All for Fun" maritime … [Read more...]